It is the responsibility of all members to know and understand all rules before scheduling any matches or entry to any tournaments. Rules are subject to change at any time.

If any rules or settings are incorrect, follow your games guidelines and be sure to capture in-game proof to present of what you're claiming. For example, A 1v1 Fornite match played on Squads requires in-game proof of their being teams of 3/4 instead of teams of 2 for us to take any action.

-Host of each map is listed in the match details page provided to you. For kill based Fortnite "Best of" matches refer to the section found under "Fortnite Rules and Settings."

-1nD(1 and Done) the best-ranked team in a wager/ladder or the team with the best/lowest seed in a tournament will host a single map match.

-Best of 3 or 5 (Bo3, Bo5) where you play a series of maps to win the majority of maps listed ( win 2/3 or 3/5 to win). The host will switch off from map 1 as described in the 1nD scenario above to the other team until the last map which is TBD (To Be Determined)

-Best of 3 or Best of 5 the last map is TBD and is determined by the total number of applicable values earned by each team during the previous 2 or 4 maps, for instance in Fortnite Team A had 6 kills across map 1 and 2, whereas team B had 7 In this instance team B would host map 3. These values vary by game so be aware of your game's rules, for instance in Call of Duty titles; This would be determined by the team with the most rounds.

-If the game has dedicated servers, the host must choose a server appropriate for the designated region of the match and host player. You may choose either NA or EU as those are the only regions supported by CMG. Failure to choose one of those server options can result in forfeiture. Do not host on Asia or Oceania.

 

- Host Invites the host of your match must add and invite their opponents though it’s encouraged everybody to do so to expedite the match getting played speedily.

-Ties In the event the total number of applicable score points won are tied, the team with the best rank on the leaderboard in a wager/ladder or lowest seed in the tournament on the leaderboard will host. You can find team rank by visiting the team page of each team.

Note: leaving a best of 3 or best of 5 matches before it's completion to play any other matches or tournaments may result in a forfeiture of your map/match.

TOURNAMENTS:

1. A team has 15 Minutes from the scheduled match time to show for matches; failure to do so could potentially result in a forfeiture of the match. In the situation that the opposing team does not show up for the scheduled match, you MUST contact Live Support (Link located at the bottom right of all pages).
2. When alerted to a no-show the administrator will then contact your opponent at the 15-minute mark after the scheduled match start time. Your opponents will then have an additional amount of time to respond to the administrator and Join/Host (The additional amount of time is based on the administrator’s discretion).
3. Failure to follow the directions and the set deadlines from the administrator will result in a forfeiture of the match.
4. We do not accept messages between players as proof (Xbox/PSN messages, Twitter, etc.) 

WAGERS:

1. A team has 15 minutes from the scheduled match time to show for matches; failure to do so could potentially result in a forfeiture of the match.
2. In the situation that the opposing team does not show up for the scheduled match. You may then begin to record no show proof after the 15-minute mark after the scheduled match time. The proof video must be 5 minutes or longer that clearly shows a timestamp and you inviting your opponents multiple times then you can then report your win after that 5 minutes of recording. If your opponents then dispute the match, you can submit your proof in a wager match dispute ticket. If the proof is not clear enough the match may be cancelled. 
3. We do NOT accept messages between players as proof (Xbox/PSN Messages, Twitter, etc.)

Acquiring Proof:

1. Proof may be acquired by recording situations and all matches. Keep in mind, may the situation arise where the opposing team makes a dispute, and you are unable to provide valid proof of winning the previous match, you risk the match being canceled.
2. All proof must be recorded with the capture device or uploaded using the console's (Xbox One / PS4) "share" system.
3. If you do not use the consoles DVR feature, you risk your proof being considered "Insufficient." We HIGHLY suggest you use your consoles DVR feature for proof.
4. If you are unsure what proof to gather in a certain situation, please note this in the ticket or ask the live support admin if your match is to be dealt with through live support. If we require additional proof the ticket may not be closed immediately; we will reply to the ticket so please check comments as much as possible.

Submitting Proof:

1. When providing proof, you must post/send the direct URL in the ticket or live support. If the URL link supplied is not accessible the proof will not be counted or used in judgement of the ticket.
2. For proof to be considered valid, it must have the full scoreboard with gamertags and all applicable game information including the proof method used for the game, with the proof being clear enough for staff to read it.
3. Submitting fake, irrelevant, or old proof may result in a temporary suspension from CMG.
4. Any conversation may not be considered valid proof; this includes, but is not limited to: Twitter conversations, PMs, AIMs, Skype, or messages through Xbox Live or PlayStation Network. This means messages are NOT a form of valid

If a match gets escalated and the proof is unavailable within 48 hours of the match being finalized you risk the match being cancelled as we can not accurately decide the winner.

Reporting:

1. It is the responsibility of all teams involved in a match to report scores at the completion of their match. For wagers and ladders, teams must report the match within 120 minutes of completion. If a team reports within 120 minutes and the opposing team fails to do so, the outcome will be determined by the reporting team. The match outcome may not be overturned unless extensive proof has been supplied to our support team promptly.
2. If a team reports a win for no reason, it may result in a forfeit of the match, and they risk being banned. Teams should in this instance accept their loss to avoid further complications if they did in fact lose.
3. Ladder/Wager matches: if you report the loss for your team, CMG will not reverse and cancel the match. It is the responsibility of the reporter to report the correct score.
4. Tournament matches: if you do not win a match, we ask that you, please report the loss or accept your opponent’s report. Members that do not report or accept the report may be banned from competing in tournaments. Thank you.

Disputing:

1. In the case of a dispute, teams must submit a ticket with valid proof of their claims. If a team does not submit a ticket, in a reasonable amount of time, they are risking receiving the loss for the match. If a ticket is submitted late or not submitted at all, the match outcome will not be able to be overturned.

Response Times:

Tickets are handled in the order they are received. Please contact CMG support regarding any tickets that have been submitted. If the member that submitted the ticket is an Elite member, then they will have said that the user disagrees with any call the ticket may be escalated. The same admin and tickets will not review ticket. Escalation can only occur once per ticket.